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Data Protection Policy


Welcome to the web portal, we are aware of the importance of guaranteeing the constitutional right of habeas data and with the purpose of ensuring compliance with the regulations that develop it for its proper handling in the collection, storage, use circulation, deletion and in general all those activities that in involve the Processing of Personal Data in compliance with the provisions of Law 1581 of 2012 and in those norms that modify or regulate it, in quality as guarantor of the protection and proper use of the data provided by the users of, establishes this data protection policy:

This policy establishes the guidelines under which will carry out the processing of personal data and its protection, in addition to the purposes of said processing of personal data, as well as the procedures for the attention of queries and claims in relation to the aforementioned treatment before

This policy applies to all personal information registered in the databases of, who acts as guarantor of the processing of personal data.


The following definitions are terms that are enshrined in the law and that must be taken into account when applying this Policy: Authorization: Prior, express and informed consent of the Holder to carry out the Processing of Personal Data. Privacy Notice: Notice by means of a physical, electronic document or in any other format generated by the Companies and made available or made known to the Owner for the Treatment of their Personal Data and through which the existence of this Treatment Policy is communicated. and Protection of Personal Data, the way to access it and the purposes of the Treatment that is intended to be given to Personal Data by Database: Organized set of Personal Data that is subject to Treatment. Personal data: Any information linked to or that may be associated with one or more specific or determinable natural persons. e) Public data: It is the data classified as such according to the mandates of the law or the Political Constitution, which is not semi-private, private or sensitive. The data relating to the marital status of individuals, their profession or trade, their status as a merchant or public servant and those that can be obtained without any reservation are public, among others. By its nature, public data may be contained, among others, in public records, public documents, gazettes, official gazettes and duly enforceable judicial decisions that are not subject to reservation. Semi-private data: It is one that does not have an intimate, reserved, or public nature and whose knowledge or disclosure may interest not only its Holder but also a certain sector of people or society in general, such as financial and credit data.

Private data: It is the data that due to its intimate or reserved nature is only relevant for the Holder.
Sensitive data: Sensitive data is understood to be those that affect the privacy of the Holder or whose improper use may generate discrimination and / or affect their integrity, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions. , membership in unions, social organizations, human rights organizations or that promote the interests of any political party or that guarantee the rights and guarantees of political parties, as well as data related to health, sexual life, the source of their resources and assets, biometric data, among others. This information will not be processed by the Companies, unless its Treatment is permitted by law. and the Authorization of its Treatment has been obtained by informing the Owner that it is not obliged to authorize its Treatment and which of the data is sensitive, as well as the purpose of its Treatment.
Responsible for the treatment: Natural or legal person, public or private, that by itself or in association with others carries out the Processing of Personal Data on behalf of the Responsible for the Treatment. —Sergio Alejandro Ospina Zapata,
data controller in the company that has a simplified regime, identified
with the NIT number. 987621 14-7, with main address on the page
web, with telephone number 3058860978 and mail (, in the city of Bello Antioquia,

Habeas data: The right to habeas data is one that everyone has
to know, update and rectify the information that has been collected about it in files and databases of a public or private nature.
Responsible for the treatment: Natural or legal person, public or private, that by itself or in association with others, decides on the database and / or Treatment of the data.
Owner: Guardians, clients or any natural person whose Data
Personal are subject to Treatment by
Treatment: Any operation or set of operations on Data
Personal, such as the collection, storage, organization, use, purification, analysis, circulation, transmission, transfer, updating, rectification or deletion of the same.


In compliance with the provisions of the Law, carries out the Treatment of Personal Data respecting the following general principles:

Principle of legality regarding data processing: The Processing of Personal Data is a regulated activity that must be subject to the provisions of Law 1581 of 2012 and the other provisions that develop or regulate it.

Principle of purpose: The Treatment of the Personal Data collected must obey a legitimate purpose in accordance with the Constitution and the Law, which must be informed to the Holder.

Principle of freedom: Treatment may only be exercised with the prior, express and informed consent of the Holder. Personal Data may not be obtained or disclosed without prior authorization or in the absence of a legal or judicial mandate that relieves consent. Principle of truthfulness or quality: The information subject to Treatment must be truthful, complete, exact, verifiable and understandable. Partial, incomplete, fractional or misleading data will not be processed.

Principle of transparency: In the Treatment, the right of the Holder to obtain from the Companies, at any time and without restrictions, information about the existence of data concerning him must be guaranteed. Principle of access and restricted circulation: Data processing is subject to the limits derived from the nature of the Personal Data, as well as the provisions of the Law. In this sense, Personal Data, except public information, and The provisions of the authorization granted by the Data Owner may not be available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties.

Security principle: The information subject to Treatment by must be handled with the technical, human and administrative measures that are necessary to grant security to the records, avoiding their adulteration, loss, consultation, use or unauthorized access or fraudulent.

Principle of confidentiality: All persons who intervene in the Processing of Personal Data that are not public in nature are obliged to guarantee the reservation and confidentiality of the information, even after the end of their relationship with any of the tasks included in the Treatment, being able to only supply or communicate Personal Data when this corresponds to the development of activities authorized by Law. This is in line with the provisions of the Information Security Policy implemented by the Companies.


REGULATORY FRAMEWORK OF THE POLICY as guarantor of the protection of personal data provided here complies with the Colombian legal framework for the treatment of the person in particular:

Political Constitution of Colombia, article 15

Law 1226 of 2008, which dictates the general provisions of habeas data and regulates the management of the information contained in personal databases, especially financial, credit, commercial services and that from third countries, among others. provisions contained in this standard.

Statutory Law 1581 of 2012, today Decree 1074 of 2015 and other regulatory decrees that define the scope of application of the rights to privacy, good name and informational self-determination.

Sentence C – 748 of 2011 Constitutionality of the draft Statutory Law on Protection of Personal Data.

And the instructions issued by the Superintendency of Industry and Commerce in exercise of the function established in article 21 of Law 1581.

They are mandatory for the creators and tutors who are directly related to, in addition to the legal and regulatory provisions that regulate and develop the policy for the protection and treatment of personal data of users of, such as:> Detailed information on the use of data and personal data treatment policies for both users and tutors who make use of the platform

Consent of the users for the treatment

Contracts with managers for the treatment



Sergio Alejandro Ospina Zapata, responsible for data processing in the company that has a simplified regime, identified with the NIT number. 98762114-7, with main address at the website, with telephone number 3058860978 and email (, in the city of Bello Antioquia, Colombia.

It will assume the function of guarantor of personal data protection, which will process the requests of the holders, for the exercise of the rights referred to in Law 1581 of 2012.


The treatment that Sergio Alejandro Ospina Zapata will carry out with the personal information will be the following:

The collection, storage, use, circulation for the advice, monitoring and performance of work and tasks of all kinds.

To cover the following data:

Data considered private, semi-private, with prior authorization from the owner.
The data of minors through prior, clear and express authorization from their legal representatives, prior to the exercise of the minor’s right to be heard. restricts the processing of sensitive personal data and those of minors to what is strictly essential and requests express consent from the owners (legal representative), informing about the exclusive purpose of their treatment. incorporates in all its actions respect for the protection of personal data and will request from the entry of the data, where applicable, authorization for the use of the information it receives, for the purposes of its missionary purpose. Likewise, within the privacy notices will inform clearly, expressly of the data collected and the purpose of the collection and the treatment that will be given to the owner.

RIGHTS OF THE HOLDERS As the owner of your personal data, you have the right to:

Free access to the data provided that have been subject to treatment.

Know, update and rectify your information against partial, inaccurate, incomplete, fractioned, misleading data, or those whose treatment is prohibited or has not been authorized.

Request proof of authorization granted.

Present before the Superintendency of Industry and Commerce (SIC) complaints for infractions to the provisions of current regulations.

Revoke the authorization and / or request the deletion of the data, provided that there is no legal or contractual duty that prevents them from being deleted.

Refrain from answering questions about sensitive data.

The answers that deal with sensitive data or data on girls and boys and adolescents will be optional.



The area of ​​attention of inquiries and claims is the agency in charge of processing the requests of the holders to make their rights effective
For which has arranged on its website a special section called PQRS, in order to attend to such requests, queries or claims, which can also be addressed in writing to the email (


In compliance with the regulations on personal data protection,, presents the procedure and minimum requirements for the exercise of your rights:

For the filing and attention of your request, we ask you to provide the following information:

Full name and surname> Contact information (Physical and / or electronic address and contact telephone numbers)> Means to receive a response to your request> Reasons that give rise to the claim with a brief description of the right you wish to exercise (know, update, rectify , request proof of the authorization granted, revoke it, delete it, access the information)
Signature and identification number.
The maximum term provided by law to resolve your claim is fifteen (15) business days, counted from the day following the date of receipt. When it is not possible to attend the claim within said term,, will inform the interested party of the reasons for the delay and the date on which their claim will be attended, which in no case may exceed eight (8) business days following the expiration of the first term.

Once the terms indicated by Law 1581 of 2012 and the other norms that regulate or complement it have been fulfilled, the Holder who is denied, in whole or in part, the exercise of the rights of access, update, rectification, deletion and revocation, may bring your case to the attention of the Superintendency of Industry and Commerce – Delegation for the Protection of Personal Data.


This Policy for the Treatment of Personal Data applies as of July 30, 2019.

The databases in which the personal data will be recorded will have a validity equal to the time in which the information is kept and used for the purposes described in this policy. Once these purposes are fulfilled and as long as there is no legal or contractual duty to keep your information, your data will be deleted from our databases.

It is a duty of the tutors and clients of to know this policy and to carry out all the acts leading to its compliance, implementation and maintenance.

All collaborators of must sign and accept this personal data protection policy and in the legal and contractual links, compliance will be ensured through a confidentiality agreement or other legal me


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